Sandra C. Rorbak is an award-winning administrator and former secretarial professional with a background in fashion design, public relations, and human resources. She completed her education and business training in southern Africa and London, England and has supported senior executives on three different continents for more than 20 years. She has been featured on the CBC in Canada and in newspapers including the Calgary Herald as an image management expert.

In this her first book, Sandra Rorbak has elected to impart a true and helpful account of the secretarial profession from someone who has lived it and accomplished great success. With her extensive international experience she understands what it takes to succeed in the field and provides the reader with every possibility of ambiguity the aspiring secretary will likely encounter plus the assurance and tools on how to handle all manner of circumstance.

Sandra Rorbak currently lives in Canada.